Introduction
At Landa Beauty Supply we respect your privacy and your right to control your personal data. This page explains how you can request the deletion of the information we have collected about you, including the data we receive when you shop from Facebook or Instagram or message us on WhatsApp.
Data we can delete
We may store information such as your name, phone number, email address, order history, the messages you exchanged with us through WhatsApp, and any other data you have provided while using our services.
How to request deletion
To request the deletion of your data, send an email to privacy@landabeautysupply.com from the address associated with your account, or message us on WhatsApp, with the subject "Data deletion". Include your full name and the phone number or email associated with your account so we can identify you and verify your request.
Processing time
Once your identity is verified, we will process your request and delete your personal data within a maximum of 30 days. We will confirm through the same channel once the process is complete.
Legal exceptions
In some cases, the law requires us to retain certain information (for example, transaction and billing records) for a defined period. In those cases we will keep only the strictly necessary data and delete it once the applicable legal period has elapsed.
Contact
If you have any questions about the deletion of your data, please contact us at privacy@landabeautysupply.com.