Introduction
At Landa Beauty Supply, your privacy and the protection of your personal data are a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and applications. We comply with applicable U.S. federal and state privacy laws, including COPPA (Children's Online Privacy Protection Act) and CCPA (California Consumer Privacy Act). All personal data is processed and stored exclusively in the United States under strict data security standards.
Information We Collect
We collect information that you voluntarily provide, such as when you: Create an account, Place an order, Contact us for support. This may include your name, email address, phone number, shipping address, and payment details. We may also collect usage and analytics data, including IP address, browser type, device information, and browsing behavior, through cookies and similar technologies (see our Cookie Policy). COPPA Compliance: We do not knowingly collect data from children under 13. If such data is inadvertently collected, it will be deleted immediately.
How We Use Your Information
We use collected data to: Process and deliver orders, Communicate order updates, Improve our services, products, and customer experience, Respond to inquiries or support requests, Ensure compliance with applicable laws. We do not sell personal information to third parties.
Information Sharing
We may share data with third-party service providers (e.g., shipping carriers, payment processors, IT support) only as necessary to provide our services. All third-party partners operate under strict contractual obligations to protect data privacy and security. We do not sell, trade, or rent personal information.
Data Security
We implement industry-standard technical and organizational measures to protect your information, including: Encryption of data in transit (TLS 1.2/1.3) and at rest (AES-256), Role-based access controls (least privilege principle), Multi-factor authentication for authorized personnel, Regular vulnerability scanning and patch management, Firewalls, intrusion detection, and antivirus protection. All data is stored on secure servers within the United States.
Your Rights
Depending on your location, you may have the following rights: Right to Know (CCPA): Request details of personal data we collect and use. Right to Delete: Request deletion of your personal data. Right to Correct: Request correction of inaccurate data. Right to Opt-Out: Refuse the sale of personal data (we do not sell data). Right to Non-Discrimination: We will not discriminate against you for exercising your rights. To exercise these rights, contact us at privacy@landabeautysupply.com. Requests will be processed promptly and in compliance with applicable law.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Account data will be stored until the account is closed or deletion is requested. At the end of a contractual relationship, all customer data will be securely deleted.
Incident Response
In the unlikely event of a data breach, we will: Promptly investigate the incident, Contain and mitigate any risks, Notify affected individuals and authorities within required legal timelines.
Third-Party Services and Links
Our website may contain links to third-party services. We are not responsible for the privacy practices of external websites. Users are encouraged to review their privacy policies before providing personal information. We use the Meta Pixel and Meta's Conversions API to measure our sales and ads on Facebook and Instagram. To do so, we share browsing and purchase data with Meta, along with your email and phone number protected by a hash.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO) to oversee privacy compliance. For questions, requests, or complaints regarding this Privacy Policy or data practices, please contact: 📧 privacy@landabeautysupply.com
Compliance Commitment
We are committed to: Upholding the highest standards of data protection, Maintaining full compliance with U.S. laws and global best practices, Continuously monitoring and improving our security and privacy program. We have not experienced a security breach or received any data privacy complaints in the past three years. Certifications such as ISO 27001/27701 and SOC 2 Type II are being considered for future compliance.
Contact Us
If you have questions about this Privacy Policy or your data, please contact our DPO at: 📧 privacy@landabeautysupply.com